To clear cookies, and cache from your web browser

It is important to clear your browser cache from time to time. Functionality and speed issues may occur on websites such as Tabor Online. We recommend clearing your cache on a monthly basis.

To clear cache:

Google Chrome:
  1. Go to the side menu (top right) and click on the 3 little black dots.
  2. Click History from the menu and History again.
  3. On the left, click Clear browsing data and a popup will appear.
  4. You will see (2) tabs, Basic and Advanced. We recommend staying on Basic.
  5. Choose the time range. Select All time to remove everything.
  6. Tick the following boxes below: Cookies and other site data and Cached images and files. Other selections can be left as is.
  7. Press the Clear Data button (bottom right). The clearing process takes 30 secs before it returns you back to your screen.
  8. Close and relaunch your browser window.
  9. Log back into your account and repeat the steps that previously failed.


Mozilla Firefox:
  1. Go to Open menu button in far right top corner - 3 little black lines
  2. Click History, and Clear recent history.  A pop up window will most likely appear.
  3. Recommended ones to select:  Cookies; Cache;  See image below.  You may want to clear Browsing and Download History; Form and Search History; and Active Logins, but you need to be aware of what you are clearing.  We do not normally recommend that you clear the last 3 items. 
  4. Tick to select the fields you wish to clear.
  5. We recommend that at Time range to clear, you select to clear Everything - this means the same as 'from the beginning of time' in Chrome. 
  6. Click Clear now
  7. Close and relaunch browser window
  8. Log back into your account and repeat the steps that previously failed.

Last modified: Tuesday, 27 November 2018, 4:53 PM