Student Digital Help Centre

It is important to clear your browser cache from time to time. Functionality and speed issues may occur on websites such as Tabor Online. We recommend clearing your cache on a monthly basis.

To clear cache:

Google Chrome browser:

1. Go to the side menu (top right) and click on the 3 little black dots.
2. Click History from the menu and History again.
   
3. On the left, click Clear browsing data and a popup will appear.
4. You will see (2) tabs, Basic and Advanced. We recommend staying on Basic.
5. Choose the time range. Select All time.
6. Tick the box for Cookies and other site data and Cached images and files. Other selections can be left as is.
7. Press the Clear Data button (bottom right). The clearing process takes 30 secs before it returns you back to your screen.
8. Close and relaunch Google Chrome.
   
   
   

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Mozilla Firefox browser:

1. Go to the side menu (top right) click on the 3 little black lines.
2. Click Library from the menu and then History from the next selection.
   
3. Click Clear recent history.  A pop up window will appear.
4. Choose the time range to clear. Select Everything.
5. Tick the following boxes below: Cookies, Active Logins, Cookies and Cache. Other selections can be left as is.
6. Click Clear now (bottom right). The clearing process takes 30 secs before it returns you back to your screen.
7. Close and relaunch Mozilla Firefox.

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iPhone/iPad Safari browser:

1. Open the Settings app on your device, and scroll down till you find Safari (listed under Password & Accounts).
2. Tap Safari and scroll down again and tap Clear History and Website Data.
3. Tap Clear History and Website Data.
4. Tap Clear History and Data.
5. Close and relaunch the Safari app.