Course: Student Digital Help Centre

Welcome to the Student Digital Help Centre! Need help finding something? Have an issue or query?
Don't worry, we have you covered.

THE GRID
Choose from items in the grid below to find information on something specific. We have a collection of useful resources, with guides on a variety of different topics, functions and tools.

SUPPORT
For issues and questions, view the support articles below starting with the FAQ section. If you still can't find what you're looking for, you can get in touch with our friendly Support Team using our electronic Help Desk ticket system (within Contact Us).
Note: Please access the Student Academic Tool Kit site for any academic queries.

What's New?
Frequently Asked Questions (FAQs)
- Tabor Online related
- Unable to log in to Tabor Online Page
- Where do I access my Subject Sites? Page
- How do I edit my Profile and Calendar? Page
- Email related
- Where do I access my student Gmail? Page
- How do I forward my student Gmail to another email account? Page
- How do I unsubscribe from emails once I've completed my studies at Tabor? Page
- Study related
- Where do I find my textbook list? Page
- What level of study am I doing (Level 5, 7, 8, 9 or 10)? Page
- Where do I view my Subject Final Grades? Page
- How do I access my Library record? Page
- How long after the lecture do the audio/video recordings appear on my subject site? Page
- Can I use my tablet or smartphone to do my studies at Tabor? Page
- Where can I get help with assignments/referencing/etc? Page
- Technical issues
- I can't log in. How do I reset my password? Page
- I have a lecture which is a PDF file, where the audio is embedded in the slides. Why can't I open it? Page
- Change of Personal Details form (required when changing your name, address, contact details etc).
- Change of Personal Details form Add a file or URL
Getting Started with Tabor Online
New to Tabor Online? Visit our introductory site!
This site provides information on how to navigate Tabor Online (our online learning environment). It also contains a list of handpicked resources that will help get you ready for your studies, including; induction videos, guides, FAQ's, and a practice area where you can submit a test assignment, forum post, or quiz - all consequence-free!
How to access the site:
First, close this pop-up window, then click your name in the top left-hand corner and select Dashboard (see screenshot below). From there scroll down and open the site labelled "Introduction to Tabor Online".

Can't access the site? You will need to make sure you've logged in first.
Click the "Log in" link at the top left-hand side of this site. Your login details can be found in your Acceptance email. For more help with logging in, click here.

space
Student Gmail and G-Suite
Subject Sites
Study Skills and Student Support
Assignments
Communication
Technology Info and Requirements
Important: Whenever you download a program to install on your computer, make sure you download it from the official website for the program, ie. it has the name of the program in the web address. Downloading from other web sites, which will come up when you do a search for the program, may, and most likely will, have extra add-ons for your browser, such as their own search engine, ability to enable advertisements, or spyware to find out what you browse. This can be very annoying, and while they can be deleted from your computer or browser, it's not always easy to do.
Essential Software
- Microsoft Office Page
- Adobe Acrobat Reader Page
- Adobe Flash Player Page
- Zotero Book
  A helpful tool to manage your research sources.
Student Forms and Documents
- Student Forms and Documents Page
ePortfolio
An ePortfolio is an evolving electronic/online resource that acts to record, store and archive the artefacts of learning and reflection for an individual learner.

At Tabor, you can develop your ePortfolio through either Mahara or Google Sites.
Sexual Harassment
Sexual harassment and assault are never OK. All our students, staff and visitors should feel safe and respected at Tabor. We have zero tolerance for sexual harassment and assault, and we expect our staff and students to behave in a manner that is respectful, inclusive and fair at all times.

The Consent is Everything website is a great resource for understanding consent.

If you have witnessed or experienced an act of sexual assault or harassment, please report it here.

For more information please see Tabor's Respect Now Always webpage.
Contact Us
If you have not been able to find your answer using the Student Digital Help Centre, you can submit a Help Desk ticket below and we will get back to you within 24 hrs.
- Please note the Help Desk is monitored (7) days a week.
  
  Important: If you are unable to see a response from us within 24 hrs, please check your email's spam/junk folder as our reply may have filtered there.
- Submit Help Desk ticket Add a file or URL
- Help Desk Ticket System: How it works Page