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Student Helpdesk

Welcome to the Student Helpdesk! Need help finding something? Have an issue or query?
Don't worry, we have you covered.

THE GRID
Choose from items in the grid below to find information on something specific. We have a collection of useful resources, with guides on a variety of different topics, functions and tools.

SUPPORT
For issues and questions, head over to the FAQ page. If you still can't find what you're looking for, you can get in touch with our friendly Support Team using our electronic Helpdesk Ticket System.

Frequently Asked Questions (FAQs)
Getting Started with Tabor Online
The page called: Home Page, your Dashboard and Subject Listing will show you where to access your subject sites, once they have been opened for students, and other sites that you will have access to. So you can go directly to that page, but it is recommended that you look through the pages, below in the order that they are listed.

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Student Gmail and G-Suite
Subject Sites
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Assignments
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Communication
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Technology Info and Requirements
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IMPORTANT: Whenever you download a program to install on your computer, make sure you download it from the official website for the program, i.e. it has the name of the program in the web address. Downloading from other web sites, which will come up when you do a search for the program, may, and most likely will, have extra add-ons for your browser, such as their own search engine, ability to enable advertisements, or spy ware to find out what you browse. This can be very annoying, and while they can be deleted from your computer or browser, it's not always easy to do.
Essential Software
- Microsoft Office Page
- Adobe Acrobat Reader Page
- Adobe Flash Player Page
- Zotero Book
  A helpful tool to manage your research sources.
Student Forms and Documents
- Student Forms and Documents Page
Mahara: Student Portfolio
Contact Us
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If you have not been able to find an answer to your issue, problem, question etc. in the previous sections, please send us a Helpdesk ticket below. These tickets are for technical issues/problems, or for online functions, related to Tabor Online, student Gmail/Google Apps, Mahara, Student Records, etc.
(Note: For more academic queries, contact your lecturer, or send an Academic Helpdesk ticket).
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- Contact Digital Learning and Innovations Team via Helpdesk Ticket Page
- If your issue is particularly urgent, and you would like to speak to one of our team over the phone, please ring: 08 8373 8777 and ask to speak to someone from the Digital Learning and Innovations Support Team.
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- To change your contact details, home address, phone number etc. please fill in this Change of Personal Details form and submit.
  Thank you.
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- For further contact details for both Tabor's Adelaide and Perth campuses, see this page in the Tabor Website.
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